Contact Us
Questions about a product, an order, or sourcing? We’re here to help. Reach out through the form below, by email, or by phone — we respond to most inquiries within 24–48 hours, seven days a week.
Email Us
For product questions, order inquiries, and general support.
Business Address
101-123 Hawthorn St
Dayton, OH 45402, USA
Response Time
We aim to respond to all inquiries within 24–48 hours, every day of the week.
Send Us a Message
Fill in the form and we’ll get back to you shortly.
Find Us
Our business address is in the Five Points neighborhood of Dayton, Ohio. Visits are by appointment only — please contact us before arriving.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM
Eastern Time (ET)
Saturday & Sunday
10:00 AM – 4:00 PM
Eastern Time (ET)
Response Time
Within 24–48 hours
Seven days a week
Before you write: If your question is about an order, please include your order number in the message. For shipping or refund questions, check our Refund & Returns Policy first — most common questions are answered there. For product or botanical questions, our FAQ page covers a lot of ground.