1. Agreement to Terms

By accessing, browsing, or purchasing from Natural Botanical Supply (the “Site,” “we,” “us,” or “our”), you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and any other policies referenced here. If you do not agree with any part of these terms, please do not use the Site or place an order.

These terms apply to all visitors, users, and customers of the Site.

2. About Natural Botanical Supply

Natural Botanical Supply is an online supplier of botanical materials — including root barks, plant powders, dried plant specimens, seeds, and related botanical products — supplied for research, education, natural dye work, craft applications, and botanical collection purposes.

All products sold through this Site are supplied strictly as botanical specimens. They are not intended for human consumption, and they are not sold for any application that is prohibited by law.

3. Eligibility

To place an order through Natural Botanical Supply, you must:

• Be at least 18 years of age (or the legal age of majority in your jurisdiction, whichever is higher)
• Have the legal capacity to enter into a binding contract
• Provide accurate, current, and complete information during checkout
• Verify that purchasing, importing, and possessing the products you order is lawful in your jurisdiction

We reserve the right to refuse service, cancel orders, or restrict access to any user at our discretion.

4. Products & Intended Use

All products offered by Natural Botanical Supply are supplied strictly as botanical specimens for the following lawful purposes:

• Botanical research and reference
• Educational use and study
• Natural dye work and craft applications
• Herbarium and specimen collection
• Ethnobotanical documentation

Natural Variation

Because our products are natural botanical materials, appearance, color, texture, particle size, and aroma may vary slightly between batches. These variations are normal and reflect differences in plant origin, growing conditions, and processing methods. They do not indicate a quality defect and are not grounds for return or refund on their own.

Product Information

We make reasonable efforts to describe products accurately and to label every batch with botanical name, plant part, country of origin, and lot number where applicable. However, we cannot guarantee that descriptions, images, or other product information are error-free or complete.

5. Compliance & Legal Responsibility

By placing an order, you confirm that:

• You have verified the legal status of the product(s) in your jurisdiction before ordering
• You are legally permitted to purchase, import, and possess the product(s) in your jurisdiction
• You will not use any product for purposes that are prohibited by law
• You will not resell or distribute products in violation of applicable law

We do not provide legal advice and we do not guarantee the legality of any product in any specific jurisdiction. If you are unsure about the legal status of a product in your region, consult a qualified legal professional before ordering.

We reserve the right to refuse or cancel any order where we suspect the purchase may violate applicable law or these Terms.

6. Orders & Acceptance

All orders placed through the Site are subject to acceptance by us. When you place an order, you will receive an order confirmation email — this acknowledgment does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability or stock inaccuracy
• Errors in product or pricing information
• Suspected fraud or unauthorized transactions
• Destination restrictions or legal compliance concerns
• Violation of these Terms

If we cancel an order, we will refund any payment already made for that order in full.

7. Pricing & Payment

All prices are displayed in US Dollars (USD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to correct pricing errors, even after an order has been placed.

Payment is required at the time of purchase. We accept the payment methods displayed at checkout. By providing payment information, you confirm that you are authorized to use the payment method and that the information you provide is accurate.

You are responsible for any applicable taxes, duties, customs fees, or import charges imposed by your jurisdiction. These are not included in the product price or shipping cost.

8. Shipping & Delivery

We ship to destinations where the products you order are legal to import and possess. Shipping availability depends on the destination, carrier restrictions, and applicable laws.

Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs authorities, weather, or other events outside our reasonable control.

Risk of loss and title for products pass to you upon our delivery to the carrier. We are not responsible for packages lost, damaged, seized, or held by customs authorities after they leave our facility.

If your order is returned to us as undeliverable, we will contact you to arrange reshipment (at your cost) or refund the order minus shipping charges.

9. Returns & Refunds

Because botanical products are natural materials that can be affected by storage conditions once they leave our facility, we cannot accept returns on opened products for change-of-mind reasons.

We will consider refunds or replacements in the following cases:

• The product arrived damaged or defective
• You received the wrong product or quantity
• The product is materially different from its description on the Site

To request a refund or replacement, contact us within 7 days of delivery with your order number, photographs of the product as received, and a description of the issue. We will review your request and respond with a resolution.

Refunds, when issued, are processed to the original payment method within a reasonable timeframe.

10. Intellectual Property

All content on this Site — including text, images, product descriptions, botanical guides, logos, and design elements — is the property of Natural Botanical Supply or its content suppliers and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, modify, republish, or use any content from this Site for commercial purposes without our prior written permission. You may share links to our pages and short excerpts with proper attribution.

11. Limitation of Liability

To the fullest extent permitted by law, Natural Botanical Supply and its owners, employees, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or any products purchased from it.

This includes, without limitation, damages for loss of profits, data, business opportunity, or goodwill — whether based in contract, tort, strict liability, or any other theory of liability — even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising out of these Terms or your use of the Site shall not exceed the amount you paid for the product(s) that gave rise to the claim.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. You use the Site at your own risk.

12. Indemnification

You agree to indemnify, defend, and hold harmless Natural Botanical Supply and its owners, employees, and suppliers from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Your use of the Site or any products purchased from it
• Your violation of these Terms
• Your violation of any law or the rights of any third party
• Any claim that you misused a product purchased from us

13. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in the Privacy Policy.

14. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.

We encourage you to review this page periodically to stay informed of any updates.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which Natural Botanical Supply is registered, without regard to conflict of law principles.

Any dispute arising out of or related to these Terms or the Site shall be resolved in the courts located in that jurisdiction, and you consent to the exclusive jurisdiction of those courts.

16. Contact